Paying your Electricity Bill

We have a wide number of convenient ways to pay your electricity bills

Paying your Electricity Bill with M-Pesa (Safaricom)

1. Select “Pay Bill” from the M-Pesa menu.
2. Enter the Kenya Power business number 888 888.
3. Enter your full Kenya Power account number e.g. 123456-01.
4. Enter the amount you wish to pay which should be between Shs. 100 and  Shs.35,000.
5. Enter your M-Pesa PIN.

6. Confirm that all details are correct.

7. You will receive a confirmation of the transaction via SMS.

Please note that it takes 48 hours for Kenya Power to update your account.

 

How to Buy Kenya Power (KPLC) Prepaid Tokens via M-PESA Paybill Number 888880

  1. Go to Safaricom SIM Tool Kit, select M-PESA menu, select “Lipa na M-PESA
  2. Select “Pay Bill
  3. Select “Enter Business no.“, Enter KPLC’s Lipa na M-PESA PayBill Number 888880 and press “OK”
  4. Select “Enter Account no.“, Enter your KPLC Prepaid Meter Number (e.g. 0100 xxxx xxxx x) press “OK”
  5. Enter Amount“, between KSh100 and 35,000 and press “OK”
  6. Enter your M-PESA PIN and press “OK”
  7. Confirm all the details are correct and press “OK”
  8. M-PESA HAKIKISHA, You will get a notification with the intended recipient’s name e.g. “Pay Kenya Power KSh1,000.00 for Account 0100 xxxx xxxx x Press 1 within 20 seconds to STOP this transaction.” To stop a wrong transaction, Enter “1” and press Send within 20 seconds. Pressing “Cancel” will complete the transaction.
  9. You will receive a confirmation SMS from M-PESA.
  10. KPLC will then generate prepaid token valid for your meter and send via SMS.

  

Paying your Electricity Bill with Airtel Money (Airtel)

1. Select ''Airtel Money'' from the menu.

2. Click on "Make Payments".

3. Select "Paybill".

4. Choose Kenya Power Bill for postpaid bill OR Kenya Power Prepaid for purchase of tokens.

5. Enter the amount you wish to pay.

6. Enter your Airtel Money PIN.

5. Under the reference option, type your full Kenya Power account number e.g. 123456-01.6. Confirm that all details are correct.

7. You will receive a confirmation of the transaction via SMS.

 The transaction takes 24 hours to be updated.

You can check your Kenya Power bill by sending the first part of your account number e.g. 123456 by SMS to 95551.


Cash Payment
As a rule, all cash payments should be made at Kenya Power's authorised pay points which are located within official premises and the paying counters clearly marked CASHIER.

  
Uchumi

Please note that we have suspended bill payment via Uchumi (25-10-2016).

 

Postal Corporation of Kenya
 

We have suspended bill payments via Postal Corporation of Kenya.

 

ATM Payments

If you have an account with Co-operative Bank, Postbank or Standard Chartered Bank, you may also pay your bill through any of these banks’ Automatic Teller Machines (ATMs).

 

Bank Payments
You may also pay your electricity bill by cash through appointed Co-operative Bank branches in Nairobi. Additionally, you can pay your electricity bill at any branch of the following banks countrywide.

  • National Bank of Kenya (at no extra cost)
  • Postbank (at no extra cost)
  • Barclays Bank of Kenya
  • Co-operative Bank
  • Standard Chartered

  

Cheque Payments
Cheques may be deposited in designated boxes in pay centres and at specific business premises appointed by Kenya Power to serve as drop-off points.

 

Bill Payment Through M-Banking

If you are a Co-operative Bank customer, your mobile phone is now an electricity bill payment point. To use the service, one must be registered with the bank for M-Banking service and also one must have registered their Kenya Power account number with the bank.

 

Kenya Power Contact Centre: 95551