Kenya Power to shut down prepaid system for maintenance

Nairobi, 5th November 2018……The Prepaid System will be shut down from 10pm Wednesday (7th November 2018) to 6am Thursday (8th November 2018) for maintenance. Token generation will resume thereafter until 10pm on Thursday (8th November 2018) when the second shutdown will start and end at 6am on Friday (9th November 2018).

During these two periods of shutdown, our customers on the prepaid system will not be able to vend for electricity tokens. The Company is therefore advising customers to purchase tokens early enough to avoid inconveniences that are bound to result from the shutdown.

The system maintenance is necessary to enhance efficiency and improve service delivery to our esteemed customers. Last week, the Company shut down the prepaid system to facilitate implementation of the new electricity tariffs.



For more information, contact:

The Corporate Communications Department, Kenya Power

Tel.: 0711 031 975