Press Releases

Kenya Power customers increasingly preferring social media for engagement

Nairobi, October 4, 2017……Kenya Power customers are steadily adopting social media for engagement with the Company, shifting away from a tradition where they preferred calling or visiting the offices to get their issues addressed.

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Technical fault at Kipevu substation causes power outage in Mombasa island

Tuesday, September 26, 2017…….A technical fault occurred at a Kipevu substation in Mombasa causing a power outage affecting Mombasa City and its environs.  

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PRESS RELEASE: Man jailed for 15 years for vandalizing a transformer

Nairobi, September 11, 2017: A Kibera court sentenced Stanley Kiiru Gitau to 15 years in jail or a fine of Kshs6 million for vandalizing a transformer. Three other co-suspects were jailed for 10 years each or a fine of Kshs5 million fine. 

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Kenya Power upgrades its customer management system

Nairobi, September 7, 2017... To enhance its customer service delivery, Kenya Power will be upgrading its Customer Management System. The new system aims at improving customer convenience by offering the following benefits:

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Six arrested in weekend security operation

Nairobi, July 17, 2017…….Six people were arrested as Kenya Power intensified security operations to weed out vandalism, illegal connections and other crimes undermining electricity distribution.

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Eight arrested in weekend security operation

Nairobi, July 10, 2017…….Eight people were arrested over the weekend following enhanced operations launched by Kenya Power security team to stamp out illegal lines and theft of power distribution equipment.

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Kenya Power to reduce customer connection timeline to ease investment

Nairobi, June 19, 2017…..Kenya Power is targeting to bring down the timeline for connecting new commercial customers to less than two months.

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Kenya Power to prioritise education in Corporate Social Investment (CSI)

Nairobi, June 16, 2017…..Kenya Power will spend 60 per cent of its CSI budget in promoting education programs across the country.

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Speech - Underground Cabling project - 13.06.2017


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Four arrested in a security operation in Eldoret

Nairobi, May 29, 2017…….Four people were arrested in Eldoret over the weekend as Kenya Power enhanced crackdown on illegal lines and theft of power distribution equipment.

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KPLC staff, five others arrested in crackdown on illegal lines

Nairobi, May 8, 2017…….Six people, among them a Kenya Power employee, were arrested in various parts of the country over the weekend as the Company enhanced crackdown on illegal lines and theft of power distribution equipment.


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Kenya Power confirms 5.9 Million customers connected to the grid

Nairobi, March 20, 2017…..Kenya Power has confirmed that 5.9 million customers have been connected to the grid to date through ongoing government-led national electrification programmes.

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Energy Journalism Excellence Award launched in Nairobi

Nairobi, March 9, 2017…The Principal Secretary, State Department of Energy, Dr. Eng. Joseph K. Njoroge has today officially launched the third edition of the Energy Journalism Excellence Awards (EJEA).


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Fallen tree damages power line in Westlands - 11th January, 2017

A tree this afternoon fell on a power line in the Westlands area of Nairobi affecting power supply on Rhapta road, Riverside Drive and parts of Kileleshwa area.

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Fallen tree that damaged power line in Westlands affecting power supply on Rhapta road, Riverside Drive and parts of Kileleshwa area.

Fallen tree that damaged power line in Westlands affecting power supply on Rhapta road, Riverside Drive and parts of Kileleshwa area.

A tree this afternoon fell on a power line in the Westlands area of Nairobi affecting power supply on Rhapta road, Riverside Drive and parts of Kileleshwa area.

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The Kenya Power Board of Directors is pleased to announce the appointment of Dr. Ken Tarus as the Acting Managing Director and Chief Executive Officer of the Company with effect from today (4th January 2017).

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Prepaid meters, conductors recovered in operations to track down theft of power

Nairobi, December 7, 2016……. Thirteen prepaid and four postpaid meters were recovered at Tulienge, Namang’oflo, Machakha and Kibindoi areas within Bungoma County, in an operation carried out by Kenya Power security team.

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Kenya Power switches to Kenyan meters and transformers to boost manufacturing.

Nairobi, November 17, 2016………Kenya Power spent Sh6.2 billion in purchase of locally manufactured goods in the first quarter of 2016/17 in line with the Buy Kenyan Build Kenya Initiative meant to promote the manufacturing sector.


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Twenty three arrested for illegal connections in a week

Nairobi, November 9, 2016…….A total of 23 people have been arrested in the last one week, largely for engaging in illegal electricity connection.

Kitui and Kikuyu areas recorded the highest number of arrests at 12 while Kisumu and Kakamega were second with seven arrests. Nairobi region recorded two arrests while there were single arrests in Central Kenya and North Rift regions during the period.

“We will continue carrying out a countrywide crackdown on all unauthorized power connections to clean up the network. Those who will be found culpable, including the beneficiaries, will face the full force of the law,” said Kenya Power’s acting manager for security services Major Geoffrey Kigen (Rtd).

He added that customers should make all payments for electricity connection at Kenya Power offices and report any suspicious activity to the nearest Company offices, police and provincial administration.

Illegal power connections often result in loss of funds to beneficiaries once the lines are identified and recovered, thus denying them electricity supply.

In addition, they undermine the quality of power supply as they overload the distribution network, resulting in outages. Illegal lines also pose danger of electrocution to beneficiaries as they are often not constructed as per the required standards.

Among those arrested is a Kenya Power employee attached to the Kitui office, who was nabbed constructing an illegal line at Kabati Township.

Kenya Power is currently implementing the Government-led Last Mile Connectivity Project, which seeks to connect customers at Sh15,000 for single phase meters, to accelerate the country’s rate of access to electricity to 100 per cent by 2020.

Major Kigen warned that criminals have taken advantage of the nationwide electrification project to con the public posing as Kenya Power staff.

He urged people seeking electricity connection to get information about the project from Kenya Power offices around the country to avoid being hoodwinked by fraudsters.

In the last three months, Kenya Power has arrested and prosecuted 113 suspects for various crimes including illegal connections and vandalism.

Some cases are ongoing, while others have been fined up to Sh5 million or a ten year jail term in default of the fine.



For more information, contact:

Kenya Power Corporate Communications Dept.

Tel. 3201622/30 or/47



Man fined Sh5 million for illegal power connection

Nairobi, October 25, 2016…….A  man has been fined Sh5 million by a Bungoma court for carrying out illegal electricity connection, boosting Kenya Power’s efforts to track down theft of electricity.

Geoffrey Kiberenge was arrested in Bungoma on October 19 and booked in Bungoma Police Station before appearing in court. He will serve a 10 year imprisonment in default of the fine.

Elsewhere in Coast, two suspects; Nathan Wasike and Paul Akuto Okech were arrested in Likoni yesterday for being in possession of KPLC labelled climbing irons. They were booked in at Likoni Police post and are expected to appear in Mombasa law courts.

In Ruaraka, Jacob Abade Anywaya was arrested for impersonating Kenya Power staff and engaging in unauthorized electricity connection exercise. The suspect has been linked to a number of unauthorized connections and retrofitting of meters in Roysambu, Githurai 44/45, Eastern Bypass and other areas within Ruiru. A fake staff ID card, KPLC branded twist seals, clamp meter and an inspection report booklet were recovered from the suspect.

In the last two weeks, 60 people have been arrested countrywide and charged in court for various offences, mostly illegal connections, following concerted efforts by Kenya Power security personnel to crack down illegal connections, unauthorized reconnections, vandalism and theft of electricity.

“Illegal connections undermine the reliability of power supply as they overload the distribution network and result in unplanned outages and may cause injury or death,” Kenya Power MD & CEO Dr. Ben Chumo said .

“In addition, victims of such exercises are exposed to unsafe electricity connections and suffer financial losses once the illegal lines are discovered and destroyed”.  

“We urge our customers to make all payments for electricity connection at the Company’s offices, request for reconnection after disconnection and report any suspicious activity to our nearest offices, to the police and provincial administration,” Dr Chumo said.  


For more information, contact:

Kenya Power Corporate Communications Dept.

Tel. 3201622/30 or/47



Kenya Power adopts new transformer specifications to deal with vandalism

Nairobi, October 4, 2016…….Transformer suppliers will be required to adhere to new guidelines as KPLC moves to arrest vandalism and improve the quality of power supply in the country.

The new specifications are envisioned to increase durability of transformers while making them less attractive to vandals.

Under the new guidelines, transformers will contain aluminum windings, as opposed to copper which is attractive to vandals. The requirement is expected to control the quality of transformers while at the same time prevent vandalism.

Suppliers will also be required to provide a list of critical raw materials and their sources in order to ease traceability of parts and control the quality of the equipment.

In addition, the guidelines require that a supplier provides a warranty of six years and five years from the date of delivery and commissioning respectively. This will help reduce transformer failure rates and compel manufacturers to take responsibility for any manufacturing defects.

“This is one of deliberate steps being undertaken by the company to ensure that we offer the best service to our customers. In the past, the challenge of vandalism has adversely affected our business thus calling for innovative ways of tackling that problem,” said Kenya Power’s Managing Director and CEO Dr Ben Chumo.

Dr Chumo added that “by requiring transformer manufacturers to reveal their source of raw materials, the company will be in a position to avoid low standard equipment that could compromise the efficiency of the network”.

The new requirements are expected to contribute to improving the quality of power supply by reducing outages resulting from vandalism.

Recently, Kenya Power also signed a MoU with Toshiba Transmission & Distribution Systems (India) Private Limited (TTDI), subsidiary of Toshiba Corporation, for pilot installation and trial of new type of transformers with the aim of enhancing efficiency and helping to significantly reduce distribution losses.

Internal analysis by Kenya Power shows that cases of transformer vandalism have been on a decline, helped by constant surveillance on the network, enhanced penalties and jail terms for vandals and deployment of other innovative measures to track down the vice.

Last year, 222 transformers were vandalized resulting into a loss of Sh86 million to the Company compared to 268 transformers vandalized in the previous year, costing Sh100 million.

From July to date, 33 transformers have been vandalized, compared to 50 in the same period last year.

There are about 59,000 transformers in the distribution network at the moment. This figure is expected to rise significantly with the implementation of the Last Mile Connectivity Project, part of which involves increasing the number of transformers. 




Kenya Power staff electrocuted in Kisumu

Nairobi, September 23, 2016………At around 8 O’clock last night, one Kenya Power staff died while another was injured after they were electrocuted while repairing a fault on a transformer in the outskirts of Kisumu town.

The injured employee is stable and recovering at Avenue Hospital, Kisumu. The two were among a team of three engaged in a normal repair work on an isolated line.

Investigations on the incident are ongoing and we will issue subsequent updates. The company regrets the occurrence and will do everything possible to support the affected families.

For more information, contact:

Kenya Power Corporate Communications Dept.

Tel. 3201622/30 or/47



Kenya Power named most Socially Innovative Company at Africa Investor Awards

Nairobi, September 20, 2016………Kenya Power emerged top in the innovation category at the just concluded African Investor’s CEO Institutional Investment Summit & Awards 2016.


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Last Mile Connectivity Program Q & A

Q: What is the Last Mile Connectivity Project?

 A: The Last Mile Project is a Government of Kenya programme that is aimed at facilitating the objective of affordably connecting Kenyan households to the national network grid. This is geared towards achieving a national connectivity rate of 70% by 2017 as part of the government’s goal of universal access to electricity by 2020.   

Q: What will the project involve?

  A: The project has various stages spread out over the next 3 years. The first phase is the maximization phase which involves connecting those households lying within 600 metres of the earmarked transformers to the national grid. During this particular phase of the project, the low-voltage network and service cables will be extended to reach these households. This phase will cover 314,200 households or 1.5 million Kenyans. 

The second and third phases will involve the maximization of additional transformers, installing new transformers, and extending the low-voltage network to connect more Kenyans. Under these phases, Kenya Power targets to connect 500,000 households which will in effect add 2.5 million Kenyans to the national grid. 

Q:  Who benefits from the Last Mile Connectivity Program?

A: The first phase of the Last Mile targets to connect customers within 600 meters of selected transformers. There are 5, 320 selected transformers across all 47 counties and 290 constituencies.

The second and third Phases of the Last Mile will see installation of additional transformers and extension of the low voltage network.

Q: How much are the beneficiaries of the project expected to pay?

 A: The beneficiaries of the project will pay a contribution fee of Shs.15,000. It is being termed a contribution since the total cost of connection is slightly higher than this amount and this further cost has been covered under the funding provided by the government and AfDB.  

Q: Can the beneficiaries pay in installments?

All the beneficiaries under this scheme will be connected whether they have paid the contribution or not. Those unable to raise the Shs.15,000 at the time of connection will pay the contribution fee over 3 years. This will translate to a deduction of Shs.416 per month which will be part of their monthly bill after filling in the Stima Loan Application and consequently signing the loan agreement forms.

Q: If a customer is within 600 meters of a selected transformer, how long do they have to wait to be connected?

A: The connection involves construction of lines to connect all the customers falling within the last mile program. All customers under last mile are expected to be connected by April 2017.

Q: If a customer is within 600 meters of a selected transformer, how does the customer apply for connection?

A: Customers within 600 meters of selected customers do not need to apply as they will be approached by Kenya Power marketing staff when they begin the connection process from their transformer.

Q: If a customer is within 600 meters of a selected transformer, what documents does the customer need for the connection?

A: Customers who are beneficiaries of the Last Mile will be asked to provide all the documentation that is usually required for a new connection including copies of their ID, PIN, wiring certificates, map of their location.

Q: If a customer is within 600 meters of a selected transformer, what preparations must the customer do with their structure/building before they are connected?

A: The customer needs to prepare their structure for connection by wiring their house. This means engaging the services of a qualified electrical contractor who is registered by Energy Regulatory Commission to do the wiring and issue the commencement of work certificate, completion of work certificate and wiring certificate.

Q: What if a customer needs electricity and is not within 600 meters of any of the selected transformers?

A: The customer can go to any Kenya Power office and request for electricity connection. The marketing officers will then survey the customer’s locality to find out how many other potential customers can benefit from connection and make a proposal for connecting them as a scheme so that the cost of connection is spread out among all the potential customers. The proposal for connection will then be forwarded for consideration in the Government Subsidy scheme.

Given that this is a phased project, Kenya Power intends to progressively cover the entire country though the stepped maximization of its currently existing 40,000 transformers. Even as it implements this project, the company will be installing more transformers in addition to expanding both its high-voltage and low-voltage networks as it continues undertaking its normal connectivity programs which it does at cost.  

Q: What if a customer needs electricity and is beyond the 600 meters from the selected transformer?

A: The customer is treated as a customer who not within 600 meters of the Last Mile selected transformers and a proposal for potential connection will be forwarded for consideration under the Government Subsidy Scheme.

Q: There are applicants who paid the initial connection fee of Shs.34,000. How will they be treated?

 A: All those who paid Shs.34,000 and are within 600m of the identified transformers will be charged the contribution fee of Kshs 15,000. The outstanding balance will go towards the payment of their bills. 

Q: Where are the focus areas of the project? 

A: The 5,320 transformers identified for the project’s first phase have been selected from all the 47 counties. The selection criteria are based on the government’s policy that aims to address equity in terms of access. This, therefore, means that priority has been given to those counties with low access to electricity. 

The selection was also based on real data from Kenya Power regarding the potential to connect additional households within 600 meters of the existing distribution transformers. Those counties with fewer households accessing electricity will have more of their transformers covered. 

Kenya Power intends to cover the entire country in due course. It will do this by organically growing its network through the maximization of its existing 40,000 transformers spread across the country. Its goal is to drive up the national electricity connectivity rate from the current 40% to 70% by 2017.  

Q: How have the transformers been distributed across the counties?

 A: The number of transformers to be maximized will be distributed across the various constituencies in a county. The distribution per constituency will be based on the government’s criterion for resource allocation, such as the Constituency Development Fund, since the project itself is a government initiative.  

Q: How will the project be carried out in relation to other ongoing projects such as the ones under the government’s Rural Electrification Programme?

 A: Households within 600 meters of the transformers installed by the Rural Electrification Authority in its mandate to connect all public facilities will also be connected under the Last Mile Project at a cost of Shs.15, 000. The potential customers will also be allowed to pay the connection fee alongside their monthly bills for a period of three years. The projects will be carried out alongside each other since they are complementary.  

Q: How is the programme funded?

A: The first phase of the project has been funded jointly by Government of Kenya and the African Development Bank (AfDB) to the tune of Khs. 13.5 billion. AfDB has approved an additional USD 150 million in support of the project in the next phase. The World Bank under the International Development Assistance (IDA) is complementing this programme by granting a further amount of  USD 150 loan.

Q: Can I connect more than one house in the same compound?

A: Yes, a customer can connect more than one house in a compound as a Last Mile beneficiary. However the customer will pay Ksh. 2,500 for any extra meters that he will require.

Q:  Where can I pay for my connection?

A: All electricity connection payments are made at any Kenya Power offices across the country. No payment for new connections should be paid to any individual or by M-Pesa.

Q: If a customer applies for Stima Loan but finds the money to clear the loan, will the customer be allowed to do so?

A: Yes, they will be allowed to clear their Stima Loan at any time they wish to do so.

Q: Why hasn’t the Last Mile Programme been communicated? We only hear it from people.

A: Kenya Power has been carrying out a lot of publicity regarding the Last Mile Connectivity Program. However, marketing officers will organize local Barazas to sensitize the targeted beneficiaries of the selected transformers so that they can be informed directly about the Last Mile Program and what it entails.

Q: I do not want any power supply.

A: To be able to receive power, the customer has to fill in an application for supply as well as wire their house to be ready for supply. However, any customer who is not ready for supply or does not want to supply will not be connected.

Q: Others paid Ksh. 1,160 for power connection, why should I pay Ksh. 15,000?

A: Those who paid Ksh. 1, 160 are beneficiaries of the World Bank funded GPOBA who provide subsidy for electricity connections in the high density slum areas. The GPOBA is an on-going project that will continue connecting houses in slums.

Q: When are phase 2 & 3 starting?

A: There are indeed several phases of the Last Mile Connectivity Project as outlined below

Phase 1: Financier is G.O.K with Loan from African Development Bank (AfDB)

The amount of funding for this phase is USD 150 Million and the project covers all the 47 Counties. This phase targets to connect approximately 314,200 households providing electricity access to an additional 1.5 million Kenyans through maximization of 5,320 existing distribution. Construction started in April 2016 with expected completion date being 30th April, 2017.

Phase 2: Financier is G.O.K with Loan from World Bank

The amount of funding for this phase is USD 150 Million and the project covers all the 47 Counties targeting Peri-Urban areas with selected 3,200 transformers that will be maximized. A total of 1,000No additional new distribution transformers will be installed together with associated extensions of 1-2 Kms of MV lines in areas with high density of population who are slightly off the grid. A total of 312,500 customers will be connected under this component.

This phase will be carried out in semi-turnkey basis where major materials (Conductors, poles and transformers) will be procured as goods and will be given out to the contractors who will be awarded the works contracts. The contractors will be expected to buy other small items like stays, fittings and insulators to execute the works. The designs in this phase will be carried out separately by design contractors and once completed, tenders will be floated for works contracts.

  1. Procurement of contractors to supply major materials is ongoing and it is expected that No Objection from World bank to award the contracts will have been obtained by end of October 2016. The supply is expected to be completed in 6months after No Objection from the Worldbank.
  2. The contracts for design are ready and awaiting signing by the designers and KPLC.
  3. The tender for works will be advertised upon completion of designs

Phase 3: Financier is G.O.K with Loan from African Development Bank (AfDB)

Negotiations for additional USD 150 Million funding by African Development Bank were concluded between the bank and GoK and is awaiting the bank’s Board approval. There is full commitment on the funds availability and this gave a kick start to the procurement process for the supervising consultant and evaluation of the first stage i.e. Expression of Interest (EoI) has already began. This phase is targeting approximately 5,320 Distribution transformers and to connect approximately 385,700 new customers.

We expect to start the procurement of the EPC contractors concurrently with the consultant after the AfDB board’s approval and hence possibly sign contracts with the EPC contractors by April 2017. The works are expected to be implemented in 18months.

Phase 4: Financier is G.O.K with Loan from Agence Française de Développement (AFD)/European Union (EU) + European Investment Bank (EIB) - (AFD/EU+EIB)

AFD together with European Union will be making available to the GoK a total amount of 120 MEUR. Of this amount, 90 MEUR will be a concessional sovereign loan and 30 MEUR will be a grant. The European Investment Bank has agreed to support the LMCP with up to a maximum of Euro 60 Million making the total fund for this phase to be 180MEUR. This financing shall cover 33 Counties previously covered by AFD’s electrification projects earlier in 2007. A total of 3,830 distribution transformers will be maximized and an additional 480 new ones added together with the associated 1-2 kms of MV lines. A total of 397,000 Households will be connected under this component.

It is expected that the procurement of the EPC contractors will run concurrently with that of the supervising consultant after the funds availability is confirmed and hence possibly sign contracts with the EPC contractors by June 2017. The works are expected to be implemented in 18months.

Q: Why wasn’t my transformer chosen?

A: The KPLC system has a total of 55,000 distribution transformers distributed all over the country. The selection of the 5320 distribution transformers for the first was done using the CDF distribution formulae and hence a few in each constituencies were selected. This was done in spirit of “equitable distribution of resources”. For those who are near certain distribution transformer that weren’t picked for the first phase, they will be definitely be picked in the subsequent phases 2, 3,&4.

Q: What criteria was used to choose transformers?

A: The selection of the 5320 distribution transformers for the first phase was done using the CDF distribution formula and hence a few in each constituencies were selected. This was done in spirit of “equitable distribution of resources”. This has also been applied to the subsequent phases.

Q: Why doesn’t my transformer have a transformer number?

A: There are transformers that have no numbers and this has been due to removal by vandals with an aim of confusing KPLC and general public whenever they are planning to vandalize the transformers. Despite that, KPLC network system has the numbers and we keep on updating it whenever new transformers are installed. We also reinstate whenever we find one that had been removed. In this regard, we welcome anyone who finds such a situation to report the matter to KPLC and we shall reinstate the numbers immediately.

Q: I do not want power.

A: No one will be forced to take up electricity if they do not want as customers have to sign a supply contract and wayleaves consent.

Q: What if a customer is not located near a Last Mile transformer but is willing to pay the cost of his or her connection?

A: Currently there are no quotations been given out unless you are applying for a 3 phase quotation.  We will inform you in good time once we open up the quotation system.

Updated September 16, 2016