Terms and Conditions
Thank you for visiting www.kenyapower.co.ke or www.kplc.co.ke (the "Web Site"). Please read these terms and conditions carefully before you start to use the Web Site. By accessing and using this Web Site, you indicate that you accept (unconditionally and irrevocably) these terms and conditions (the ‘Agreement’). If you do not agree to these terms and conditions, please refrain from using our Web Site and exit immediately.
The Web Site is owned and operated by the Kenya Power and Lighting Company Limited (hereinafter Kenya Power), whose principal office is at Stima Plaza, P.O. Box 30099, 00100 Nairobi, Kenya.
You represent and warrant that you possess the legal right and ability to enter into this Agreement and to use this Web Site in accordance with all terms and conditions herein. Please also make sure that you have read and accept our Privacy Policy.
Modification of Terms
We may change these terms and conditions at any time without advance notice. Changed terms will become effective once posted on the Web Site, and will not have any retrospective effect on existing contractual arrangements made through this Web Site. Your continued use of this Web Site after any change means you have accepted the changed terms and conditions.
Entire Agreement
These terms and conditions and any other legal notices, policies and guidelines of Kenya Power linked to these terms and conditions constitute the entire agreement between you and Kenya Power relating to your use of this Web Site and supersede any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter and the terms and conditions may not be amended or modified except by making such amendments or modifications available on this Web Site.
Disclaimer of Warranties and Limitation of Liability
General
Your access to and use of software and other materials on, or through, this Web Site is solely at your own risk. We make no representation, warranty or covenant whatsoever about the reliability, stability or virus free nature of such software.
DISCLAIMER OF WARRANTY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND COVENANTS RELATING TO THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES CONTAINED IN THIS WEB SITE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT REPRESENTATION, WARRANTY OR COVENANT OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
LIMITATION OF LIABILITY
IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING AMONG OTHER THINGS LOSS OF REVENUE OR PROFITS), PUNITIVE, OR EXEMPLARY, DAMAGES OF ANY KIND OR SUBJECT TO EQUITABLE OR INJUNCTIVE REMEDIES (WHETHER BASED ON BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE) ARISING OUT OF ACCESS TO, OR USE OF THIS WEB SITE, OR DELAY OR INABILITY TO USE THIS WEB SITE, OR ANY INFORMATION CONTAINED IN THIS WEB SITE; OR,
NOTHING IN THIS LIMITATION OF LIABILITY SHALL EXCLUDE LIABILITIES NOT PERMITTED TO BE EXCLUDED BY APPLICABLE LAW.
ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY US.
Indemnity
As a condition of use of this Web Site, you agree to indemnify us from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting from your use of this Web Site, including without limitation any claims alleging facts that if true would constitute a breach by you of these terms and conditions.
Links to Third-Parties' Web Sites
This Web Site may contain links and pointers to Internet sites maintained by third parties. We do not operate or control in any respect any information, products or services on such third-party sites. Third party links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of third party links and pointers.
Limitations on Use
You agree to use this Web Site solely to determine the availability of goods and services and make legitimate reservations or transact business with us. You agree to use the Web Site only for personal, non-commercial use.
You agree to not abuse the Web Site. "Abuse" includes, without limitation, using the Web Site to:
• Defame, harass, stalk, threaten, abuse or otherwise violate others’ rights as defined by applicable law.
• Harm or interfere with the operation of others’ computers and software in any respect, including, without limitation, by uploading, downloading or transmitting corrupt files or computer viruses.
• Violate applicable intellectual property, publicity or privacy rights, including, without limitation, by uploading, downloading or transmitting materials or software.
• Omit or misrepresent the origin of, or rights in, any file you download or upload, including, without limitation, by omitting proprietary language, author identifications, or notices of patent, copyright or trade-mark.
• Transmit, post, or otherwise disclose trade secrets, or other confidential or protected proprietary material or information.
• Download or upload files that are unlawful to distribute through the Web Site.
• Interfere with or disrupt the Web Site or servers or networks connected to the Web Site, including attempting to interfere with the access of any other user, host or network, including without limitation, overloading, initiating, propagating, participating, directing or attempting any “denial of service” attacks, “spamming”, “crashing”, “flooding” or “mail-bombing” the Web Site.
• Direct bots, spiders, crawlers, avatars, intelligent agents or any other automated process at Kenya Power’ computer systems or otherwise, create unreasonable load upon any of Kenya Power’ computer hardware, network, storage, input/output or electronic control devices or infrastructure.
• Transmit any information or software obtained through the Web Site, or copy, create, display, distribute, license, perform, publish, recreate, reproduce, sell, or transfer works deriving from the Web Site.
• Falsely use a password or personal identification number during logging into the Web Site, or misrepresent one’s identity or authority to act on behalf of another.
• Violate this Agreement in any other manner.
We have taken reasonable steps to ensure the information provided by us on this Web Site is accurate at the time you view it. However, we cannot and have not checked the accuracy of all information provided by outside sources for example by the providers of other information, or of other parties linked to or from the Web Site.
Commentary and other materials posted on our Web Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Web Site, or by anyone who may be informed or act upon any of its contents.
We aim to ensure that availability of the Web Site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed and we reserve the right to withdraw or amend the service we provide on the Web Site without notice. Also, your access to the Web Site may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. We will not be liable if for any reason our Web Site is unavailable at any time or period.
Intellectual property rights
All trademarks, copyright, database rights and other intellectual property rights in the content and materials included on the Web Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations (as well as the organisation and lay out of the Web Site), and software are the property of Kenya Power, it's affiliates or it's content suppliers and is protected by international trademark copyright and database laws and treaties around the world. All such rights are reserved.
This Website is for the your personal, non commercial use and you may print off one copy and download extracts of any page(s) from our Web Site for this purpose. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Web Site. You also agree not to create and/or publish your own database that features all or any part of this Web Site without our prior written express consent. Our status (and that of any identified content suppliers or third party links or pointers) as authors of the material on our Web Site must always be acknowledged.
If you print off, copy or download any part of our Web Site in breach of this Agreement, your right to use our Web Site will cease immediately and automatically and you must, at our option, return or destroy any copies of the materials you have made.
Kenya Power and any other product or trade names of Kenya Power referenced herein or connected to the same (whether existing now or created in the future) are our service marks or registered service marks. Other product and company names mentioned herein (or linked through our Web Site) may be the trademarks of their respective owners.
E-Billing
Your registration for e-billing is deemed to be consent to receive your bill via email and the bill shall be legally binding.
The E-bill received through this web site is from Kenya Power and the information contained in the E-bill represents the correct status of your electricity account.
The E-bill is deemed to have been received as and when it is reflected as such in the Kenya Power System.
De-registration from e-billing does not exempt you from your contractual obligations pursuant to the contract of supply between you and Kenya Power.
Security
We will take all reasonable measures to insure information you transmit to us using the Web Site will remain confidential and protected from unauthorized access. Despite those measures, we do not warrant unauthorized access to that information can never happen. We will not be liable for any such unauthorized access unless caused solely by our gross negligence, in which event you will be entitled to compensation up to a maximum of the value of the services purchased by you.
Thank you for visiting www.kenyapower.co.ke or www.kplc.co.ke (the "Web Site"). Please read these terms and conditions carefully before you start to use the Web Site. By accessing and using this Web Site, you indicate that you accept (unconditionally and irrevocably) these terms and conditions (the ‘Agreement’). If you do not agree to these terms and conditions, please refrain from using our Web Site and exit immediately.
The Web Site is owned and operated by the Kenya Power and Lighting Company Limited (hereinafter Kenya Power), whose principal office is at Stima Plaza, P.O. Box 30099, 00100 Nairobi, Kenya.
You represent and warrant that you possess the legal right and ability to enter into this Agreement and to use this Web Site in accordance with all terms and conditions herein. Please also make sure that you have read and accept our Privacy Policy.
Modification of Terms
We may change these terms and conditions at any time without advance notice. Changed terms will become effective once posted on the Web Site, and will not have any retrospective effect on existing contractual arrangements made through this Web Site. Your continued use of this Web Site after any change means you have accepted the changed terms and conditions.
Entire Agreement
These terms and conditions and any other legal notices, policies and guidelines of Kenya Power linked to these terms and conditions constitute the entire agreement between you and Kenya Power relating to your use of this Web Site and supersede any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties regarding such subject matter and the terms and conditions may not be amended or modified except by making such amendments or modifications available on this Web Site.
Disclaimer of Warranties and Limitation of Liability
General
Your access to and use of software and other materials on, or through, this Web Site is solely at your own risk. We make no representation, warranty or covenant whatsoever about the reliability, stability or virus free nature of such software.
DISCLAIMER OF WARRANTY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND COVENANTS RELATING TO THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES CONTAINED IN THIS WEB SITE. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT REPRESENTATION, WARRANTY OR COVENANT OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
LIMITATION OF LIABILITY
IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING AMONG OTHER THINGS LOSS OF REVENUE OR PROFITS), PUNITIVE, OR EXEMPLARY, DAMAGES OF ANY KIND OR SUBJECT TO EQUITABLE OR INJUNCTIVE REMEDIES (WHETHER BASED ON BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE) ARISING OUT OF ACCESS TO, OR USE OF THIS WEB SITE, OR DELAY OR INABILITY TO USE THIS WEB SITE, OR ANY INFORMATION CONTAINED IN THIS WEB SITE; OR,
NOTHING IN THIS LIMITATION OF LIABILITY SHALL EXCLUDE LIABILITIES NOT PERMITTED TO BE EXCLUDED BY APPLICABLE LAW.
ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY US.
Indemnity
As a condition of use of this Web Site, you agree to indemnify us from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting from your use of this Web Site, including without limitation any claims alleging facts that if true would constitute a breach by you of these terms and conditions.
Links to Third-Parties' Web Sites
This Web Site may contain links and pointers to Internet sites maintained by third parties. We do not operate or control in any respect any information, products or services on such third-party sites. Third party links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of third party links and pointers.
Limitations on Use
You agree to use this Web Site solely to determine the availability of goods and services and make legitimate reservations or transact business with us. You agree to use the Web Site only for personal, non-commercial use.
You agree to not abuse the Web Site. "Abuse" includes, without limitation, using the Web Site to:
• Defame, harass, stalk, threaten, abuse or otherwise violate others’ rights as defined by applicable law.
• Harm or interfere with the operation of others’ computers and software in any respect, including, without limitation, by uploading, downloading or transmitting corrupt files or computer viruses.
• Violate applicable intellectual property, publicity or privacy rights, including, without limitation, by uploading, downloading or transmitting materials or software.
• Omit or misrepresent the origin of, or rights in, any file you download or upload, including, without limitation, by omitting proprietary language, author identifications, or notices of patent, copyright or trade-mark.
• Transmit, post, or otherwise disclose trade secrets, or other confidential or protected proprietary material or information.
• Download or upload files that are unlawful to distribute through the Web Site.
• Interfere with or disrupt the Web Site or servers or networks connected to the Web Site, including attempting to interfere with the access of any other user, host or network, including without limitation, overloading, initiating, propagating, participating, directing or attempting any “denial of service” attacks, “spamming”, “crashing”, “flooding” or “mail-bombing” the Web Site.
• Direct bots, spiders, crawlers, avatars, intelligent agents or any other automated process at Kenya Power’ computer systems or otherwise, create unreasonable load upon any of Kenya Power’ computer hardware, network, storage, input/output or electronic control devices or infrastructure.
• Transmit any information or software obtained through the Web Site, or copy, create, display, distribute, license, perform, publish, recreate, reproduce, sell, or transfer works deriving from the Web Site.
• Falsely use a password or personal identification number during logging into the Web Site, or misrepresent one’s identity or authority to act on behalf of another.
• Violate this Agreement in any other manner.
We have taken reasonable steps to ensure the information provided by us on this Web Site is accurate at the time you view it. However, we cannot and have not checked the accuracy of all information provided by outside sources for example by the providers of other information, or of other parties linked to or from the Web Site.
Commentary and other materials posted on our Web Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Web Site, or by anyone who may be informed or act upon any of its contents.
We aim to ensure that availability of the Web Site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed and we reserve the right to withdraw or amend the service we provide on the Web Site without notice. Also, your access to the Web Site may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. We will not be liable if for any reason our Web Site is unavailable at any time or period.
Intellectual property rights
All trademarks, copyright, database rights and other intellectual property rights in the content and materials included on the Web Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations (as well as the organisation and lay out of the Web Site), and software are the property of Kenya Power, it's affiliates or it's content suppliers and is protected by international trademark copyright and database laws and treaties around the world. All such rights are reserved.
This Website is for the your personal, non commercial use and you may print off one copy and download extracts of any page(s) from our Web Site for this purpose. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Web Site. You also agree not to create and/or publish your own database that features all or any part of this Web Site without our prior written express consent. Our status (and that of any identified content suppliers or third party links or pointers) as authors of the material on our Web Site must always be acknowledged.
If you print off, copy or download any part of our Web Site in breach of this Agreement, your right to use our Web Site will cease immediately and automatically and you must, at our option, return or destroy any copies of the materials you have made.
Kenya Power and any other product or trade names of Kenya Power referenced herein or connected to the same (whether existing now or created in the future) are our service marks or registered service marks. Other product and company names mentioned herein (or linked through our Web Site) may be the trademarks of their respective owners.
E-Billing
Your registration for e-billing is deemed to be consent to receive your bill via email and the bill shall be legally binding.
The E-bill received through this web site is from Kenya Power and the information contained in the E-bill represents the correct status of your electricity account.
The E-bill is deemed to have been received as and when it is reflected as such in the Kenya Power System.
De-registration from e-billing does not exempt you from your contractual obligations pursuant to the contract of supply between you and Kenya Power.
Security
We will take all reasonable measures to insure information you transmit to us using the Web Site will remain confidential and protected from unauthorized access. Despite those measures, we do not warrant unauthorized access to that information can never happen. We will not be liable for any such unauthorized access unless caused solely by our gross negligence, in which event you will be entitled to compensation up to a maximum of the value of the services purchased by you.
